Legal Documents | Essenssia | Therapy & Self-Develpment

Documentos Legais

📄 Privacy Policy

Essenssia | Privacy Policy

Last updated: 01/03/2026

1. Who We Are

Essenssia provides integrative therapy, coaching, and personal development services focused on emotional wellbeing, psychoeducation, and personal growth.

Data Controller:
Aline Lucas — Essenssia
Website: https://www.essenssia.com.br
Email: info.essenssia@gmail.com

For the purposes of UK data protection law, Essenssia acts as the Data Controller of personal information collected through services and communications.

2. Information We Collect

We may collect the following information:

Personal Information
Name
Email address
Phone number
Country of residence
Booking and session history

Sensitive Information (Special Category Data)

Where voluntarily provided:

emotional wellbeing information
personal development goals
session notes

This information is collected only when necessary to provide services.

3. Legal Basis for Processing (UK GDPR)

We process data under:

Contractual necessity — to provide booked services
Legitimate interest — practice administration and improvement
Consent — for sensitive personal information and communications

You may withdraw consent at any time.

4. How Your Information Is Used

Your information is used to:

deliver sessions and services
manage bookings and communication
maintain professional records
provide psychoeducational support
improve services

We do not sell or trade personal data.

5. Confidentiality

All client information is treated confidentially and stored securely.

Information may only be disclosed where:

required by law
there is risk of serious harm
professional supervision requires anonymised discussion

Supervision discussions never include identifiable personal data.

6. Data Storage & Security

Data may be stored using secure third-party providers, including:

booking platforms
encrypted cloud storage
email systems

Reasonable technical and organisational measures are used to protect data.

7. Data Retention

Client records are retained for:

Up to 7 years after the last session
(or sooner upon lawful request where applicable).

8. Your Rights (UK GDPR)

You have the right to:

access your data
request correction
request deletion
restrict processing
withdraw consent
lodge a complaint with the ICO (Information Commissioner’s Office)

ICO: https://ico.org.uk

9. International Clients

As services are delivered online, data may be processed internationally in accordance with GDPR safeguards.

10. Cookies & Analytics

The website may use cookies and analytics tools to improve user experience and understand website usage.

11. Contact

For privacy enquiries:

Email: info.essenssia@gmail.com

📄 Terms & Conditions

Essenssia | Terms & Conditions

Last updated: 01/03/2026

1. Nature of Services

Essenssia provides:

Integrative therapy

Personal development coaching

NLP-informed sessions

Psychoeducational support

Services are educational and developmental in nature.

They do not constitute medical, psychological, or psychiatric treatment.

2. No Medical or Clinical Services

The practitioner:

does not diagnose mental health conditions

does not provide psychotherapy regulated under UK statutory bodies

does not replace medical or psychological care

Clients are responsible for seeking appropriate healthcare when required.

3. Client Responsibility

Clients agree to:

participate voluntarily

provide accurate information

take responsibility for personal decisions and outcomes

Results cannot be guaranteed.

4. Bookings & Payments

Sessions must be paid in advance unless otherwise agreed.

Bookings are confirmed upon payment.

Prices may be updated with notice.

5. Cancellation Policy

Minimum 24 hours notice required for rescheduling.

Late cancellations or missed sessions may be charged in full.

Exceptions may apply in emergencies.

6. Confidentiality

All sessions are confidential subject to legal and safety exceptions, including:

risk of harm to self or others

legal obligation

7. Online Sessions

Clients are responsible for:

stable internet connection

private environment during sessions

Essenssia is not liable for technical interruptions beyond reasonable control.

8. Professional Boundaries

Communication outside sessions is limited to scheduling and administrative matters unless agreed otherwise.

9. Limitation of Liability

Services are provided for personal development purposes.

Essenssia shall not be liable for:

indirect losses

personal decisions made by clients

outcomes beyond practitioner control

Nothing excludes liability where unlawful under UK law.

10. Intellectual Property

All materials, frameworks, and content remain the intellectual property of Essenssia unless stated otherwise.

11. Governing Law

These terms are governed by the laws of England and Wales.

12. Changes to Terms

Terms may be updated periodically. Continued use of services constitutes acceptance.

📄 CLIENT AGREEMENT (Service Agreement)

Essenssia — Client Agreement

Practitioner:
Aline Lucas — Integrative Therapist & Personal Development Coach

Nature of Services

Sessions provided by Essenssia are focused on:

personal development

emotional wellbeing

psychoeducation

coaching and integrative therapeutic support

Services are educational and developmental and are not medical or psychological treatment.

Scope of Practice

The practitioner:

does not diagnose mental health conditions
does not provide psychiatric or regulated psychological treatment
does not replace medical or healthcare services

Clients remain responsible for seeking appropriate medical or mental health support when necessary.

Client Responsibilities

Clients agree to:

participate voluntarily
communicate honestly
take responsibility for personal decisions and actions
attend sessions in a suitable private environment

No specific outcomes can be guaranteed.

Confidentiality

All sessions are confidential except where disclosure is required:

by law
where there is risk of serious harm
safeguarding obligations
Professional supervision may occur using anonymised information.

Online Sessions

Clients are responsible for:

stable internet connection

privacy during sessions

Fees & Payment

Sessions must be prepaid unless agreed otherwise.

Prices may change with reasonable notice.

Cancellation Policy

Minimum 24 hours’ notice required.

Late cancellations or missed sessions may be charged in full.

Agreement

By booking sessions, clients confirm acceptance of these terms.

📄 CONFIDENTIALITY & SAFEGUARDING STATEMENT

Essenssia maintains strict confidentiality standards.

Confidentiality may be broken only if:

there is risk of serious harm
safeguarding concerns arise
required by court order or law

Where possible, disclosure will be discussed with the client first.

📄 SUPERVISION STATEMENT

The practitioner engages in ongoing professional supervision on both:

individual (1-to-1) basis
group supervision

Supervision supports ethical reflection, professional development, and client safety.

No identifying client data is shared.

📄 REFUND POLICY

Sessions are non-refundable once delivered.

Prepaid sessions may be refunded if cancelled with at least 48 hours notice before the first session.

Exceptional circumstances considered case-by-case.

📄 PROFESSIONAL BOUNDARIES POLICY

To maintain ethical practice:

Communication outside sessions is limited to scheduling/admin.
Social relationships with clients are avoided.
Messaging platforms are not for therapeutic discussion unless agreed.

📄 DISCLAIMER

The information and services provided by Essenssia are educational and developmental in nature and are not intended to diagnose, treat, cure, or prevent any medical or psychological condition.